Social Marketing in 2012: Latest Social CRM Trends. Report
Latest Social CRM Trends
provided by IBM
Social media has become a well-known way to improve customer service – in fact over 80% of the top 100 companies in the Fortune 500 have a Facebook presence. This report highlights marketing predictions for 2012, particularly in social CRM’s further acceleration of software as a service (SaaS) and larger rationalization of integrated marketing management (IMM).Get the report now and learn how to drive your marketing strategy and prioritize technology investment decisions.
To complement this whitepaper on Social CRM trends by IBM, you may want to check this infographic that is positioning the most important CRM and Social CRM solutions on a single picture: http://www.getapp.com/infographics/most-important-online-crm-and-social-crm-apps
Posted by GetApp ( Anonymous )/81.184.5.46 on Tuesday, February 28th, 2012 at 16:37
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